Luxury Bath products are backed by a comprehensive Limited Warranty from Bath Concepts Industries, LLC., designed to provide lasting confidence in the quality and performance of your bath system. Most acrylic bath systems and Bath Concepts-manufactured accessories are covered by a Limited Lifetime Warranty for the original residential homeowner when properly maintained and cared for.
Who Is Covered
The warranty applies to the original residential purchaser of the home where the product is installed. A one-time transfer to a subsequent homeowner may be available within two years of installation, subject to written notice and proof of purchase requirements.
What’s Covered
- Material and manufacturing defects under normal residential use
- Most acrylic bath systems and Bath Concepts-manufactured accessories
- Repair, replacement, or refund at the manufacturer’s discretion for qualifying claims
Owner Responsibilities
To maintain warranty coverage:
- Follow all recommended care and maintenance instructions
- Use only approved non-abrasive cleaners
- Retain proof of purchase and installation information
What’s Not Covered
This warranty does not cover:
- Installation, labor, removal, or reinstallation costs
- Damage to surrounding materials
- Improper installation or unauthorized repairs
- Commercial use
- Misuse, abuse, accidents, or neglect
- Normal wear and tear
- Non-Bath Concepts manufactured products
Warranty Service & Support
For warranty assistance, customers should first contact their dealer or installer with proof of purchase, installation details, photos, and a description of the issue. If additional support is needed, Bath Concepts Industries may be contacted directly at:
Bath Concepts Industries, LLC.
Dealer Support Department
1800 Industrial Drive
Libertyville, IL 60048
800-963-8827
Additional Information
This page is a general summary of coverage and does not replace the full written warranty. Certain components may carry different warranty periods, and additional terms, exclusions, and limitations may apply.
