Everyone at luxury bath was super nice,the salesman Dan was very good at explaining everything and Paula the lady on the phone was really nice and very good to work with.Stephen the installation guy was really nice,he answered all the questions and new exactly what he was doing and did us an excellent job.We we’re more than satisfied.
Steven was on time. He immediately got started. He laid down a tarp to protect my floor from the front door all the way to the bathroom. He did not leave a mess nor did he harm my walls leading to the bathroom. He was also very courteous and informative about what he was doing. The process was much better than I expected. The end result was beautiful! I am very pleased.
From the beginning, (DAN-sales rep) to contact, (PAULA) to installation (RYAN), it was friendly and professional. I appreciate the quick response to my concerns and questions.
My 45 year old bathroom looked 45 years old. It was well worn. Bryan came with his magic tool belt and expertise after the consultant and I chose the design. He took everything down to the studs and replaced it-everything looks modern,fresh and new. My tub conversion feels like a bigger space. No longer embarrassed for visitors to use the shower. Microban surfaces makes it so easy to clean, safer and healthier for all. The cost of the upgrade is much less than a hospital visit would be for a fractured hip climbing over a tub wall by an elderly person.
Due to supply chain issues and my schedule, it took awhile to get started, but once Brandon got in the bathroom, he stsyed after it until it was done. Some minor issues with the man that took the original measurements for the vanity snd medicine cabinet as well as the placement of the light bridge, but Brandon handled everything like the pro that he is. He was very courteous and cleaned everything up after himself. I am enjoying my new bathroom and cannot wait for my mother to visit to enjoy the walk-in shower as she has health issues and cannot get in a tub anymore. Thank you, Brandon!
Of 488 customers surveyed, 168 responded (34 %)