Installers were fantastic! Gus was very kind and professional! We love the showers and the countertops were beautiful when they were put in, but they scratch way too easily. I have only had them 2 weeks and they are already have scratches just from normal activity. I have to put a towel down every morning when getting ready for work in fear that is going to get worse. That is a lot of money for a product that is not as durable as I expected.